Managing Public Mental Health Systems:
Managing Public Mental Health Systems:
The Multiple Systems Project = Management Tools
The Multiple Systems Project = Management Tools
What Have We Accomplished?
Surveyed County Mental Hygiene Directors.
Five Key Areas of County Responsibility
Five Key Areas of County Responsibility
Counties Vary in Approach
The Service Mix Is a Result of:
Counties Face Similar Challenges
Multiple Systems Focuses on Management and Performance Information
What is Performance Measurement?
What are Performance Indicators?
Why Measure Performance?
Many Efforts Underway
Performance Management Principles
Performance Management Principles
Performance Management Principles
Performance Management Principles
Performance Management Principles
Performance Management Principles
Performance Management Principles
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Issues Affecting Performance Measurement
Issues Affecting Performance Measurement
Limitations on Performance Measurement
Management Information Tools
Management Information Tools
Management Information Tools
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Types of Information
Performance Measurement
Performance Measurement
Performance Measurement
Management Tools
Performance Management Tools
Performance Management Tools
Which Tools are Right for You?
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Which Tools are Right for You?
Which Tools are Right for You?
Remember
Where do we go from here?
Questions: